![]() Give your code to a trusted person and have them share the code and pick up the package. If you can’t meet your delivery driver, you can share your OTP with someone else who can receive the package. What if you can’t be there for the delivery? They may be able to use the last two digits of your phone number to verify the delivery. If you still can’t find the code, ask your driver if there’s anything else to do. If you can’t find the code, go to the tracking section for the order, or search your email for the initial shipping notification. Tell them the code out loud, or show them on your phone screen if you prefer. Your driver will ask for the password when they arrive. ![]() ![]() You can also find the OTP code in the Amazon app or at in Your Orders > Track Package. There will also be more information about how the password works, and what to expect. No code, no delivery! Where can you find your OTP code?Īmazon will email you the six-digit OTP when your item ships. When an OTP is required, you will need to give the six-digit OTP code to your delivery driver before you can receive the package. How one-time passwords (OTP) work for Amazon customersĪ one-time password (OTP) is a security feature that Amazon uses on some high-value deliveries. ![]() Read on to learn how one-time passwords work for delivery drivers and customers. If you’re an Amazon customer, you’ll need to give the password to your driver to receive your package.Īmazon customers: Find the OTP code on the order tracking page at Your Orders > Track Package. If you’re a Flex driver, you can’t complete an OTP delivery without inputting the correct code.īut what are you supposed to do if your customer isn’t there to receive the package, or can’t find their code? Will your ratings take a hit? ![]() Did you know that Amazon sometimes requires a one-time password (OTP) for high-value deliveries? ![]()
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